Terms of Service
These Terms and Conditions apply to and regulate the credit services provided by LF LENDING SERVICES CORPORATION. (SEC Registration NO.CS202001294, Certificate of Authority NO. 3225, hereinafter referred to as “LF Lending” or “Lender”) to borrowers (hereinafter referred to as “Borrower” or “You”) through its “LF Lending” mobile application and related services (collectively, the “Services”). This Term constitutes the Lender’s official offer and sets out the legally binding terms governing the provision and use of the Services. References to “LF Lending” herein pertain to the LF Lending mobile application, all related platforms, and the services provided by LF LENDING SERVICES CORPORATION. By accepting this Termt (by clicking “I Agree” on the LF Lending application), you will set up an account within the LF Lending application (the “Account”), and you affirm that you have read, understood, and unconditionally agree to all terms and conditions set forth herein. You authorize the Lender to access and review your credit report from licensed Philippine credit bureaus (pursuant to the Credit Information System Act, CISA), and you acknowledge that this Account is subject to transaction fees, service charges, and defauLF penaLFies, all governed by the laws of the Republic of the Philippines, including but not limited to the Republic Act No. 9474 (Lending Company Regulation Act of 2007), Republic Act No. 3765 (Truth in Lending Act), Republic Act No. 10173 (Data Privacy Act of 2012), and Republic Act No. 9160 (Anti-Money Laundering Act, AMLA), as amended.
You further agree to adhere to all additional policies applicable to your use of the Services, including:
- LF Lending Privacy Policy
- LF Lending Terms of Service
- LF Lending Consent to Electronic Disclosures
When applying for a loan through the LF Lending application, you will be required to provide accurate and up-to-date information, including but not limited to your full name, date of birth, valid government-issued identification (e.g., PhilID, SSS ID, TIN, Driver’s License, Passport), proof of address, source of income, and any other information reasonably requested by the Lender. This information is used for identity verification, customer due diligence (CDD), credit assessment, and compliance with Philippine anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
Definitions
In these terms, the following terms shall have the meanings set forth below, unless the context clearly requires otherwise:
- “You,” “Your,” “Customer,” and “Borrower” refer to the individual or entity applying for the Account and agreeing to the terms of this Terms, who is of legal age (18 years or older) and has the legal capacity to enter into a binding contract under Philippine law.
- “We,” “Our,” and “Lender” refer to LF LENDING SERVICES CORPORATION., a corporation registered with the Securities and Exchange Commission (SEC) of the Philippines, its authorized representatives, agents, successors, and assigns (where permitted by law).
- “Account” refers to the digital account established by the Borrower with the Lender through the LF Lending application, used to access the Services, submit loan applications, and manage loan repayments.
- “Loan Disbursement Date” refers to the date the Lender actually disburses the loan amount to the Borrower’s designated bank account or e-wallet, as confirmed by the Lender’s records.
- “Due Date” refers to the date on which an installment payment or the full loan amount (as applicable) is due and payable, as specified in the loan offer and repayment plan displayed in the LF Lending application.
- “Loan Amount” refers to the maximum credit limit approved by the Lender for the Borrower, or the specific amount advanced to the Borrower under a single loan transaction, which shall not be less than PHP 1,000.00 (One Thousand Philippine Pesos), in compliance with Philippine microfinance regulations.
- “Loan” refers to the amount advanced to the Borrower by the Lender, pursuant to a loan application approved by the Lender, subject to the terms of this Terms and the specific loan offer.
- “Effective Interest Rate (EIR)” refers to the total cost of the loan, including the nominal interest rate and all applicable fees (excluding overdue penalties), calculated in accordance with the Truth in Lending Act and SEC guidelines, with a maximum limit of 12% per month as prescribed for online lending platforms (OLPs) in the Philippines since 01/04/2026.
- “Overdue Penalty” refers to the penalty charged for late repayment, with a maximum limit of 5% per month on the outstanding amount, in compliance with SEC regulations for OLPs.
Loan Fees and Charges
- All fees associated with your Loan (including but not limited to processing fees, service fees, and administrative fees) shall be clearly displayed in the LF Lending application prior to your acceptance of the loan offer. The Lender shall fully disclose all fees, interest rates, and the Effective Interest Rate (EIR) in compliance with the Truth in Lending Act (Republic Act No. 3765), ensuring you have full transparency regarding the total cost of borrowing.
- If you fail to make any scheduled repayment in full on or before the Due Date, the Lender shall charge: (a) interest on the outstanding debt at the agreed nominal rate; (b) an Overdue Penalty of up to 5% per month on the outstanding amount (in compliance with SEC limits); and (c) any applicable overdue management fees, calculated based on the number of overdue days. The total of all interest, fees, and penalties shall not exceed 100% of the original Loan Amount, regardless of the overdue period.
- The Lender reserves the right to adjust the Loan Amount (increase or decrease) from time to time, based on your credit performance, repayment history, and the Lender’s internal credit policies, in compliance with Philippine financial regulatory requirements. Any adjustment to the Loan Amount will be notified to you via the LF Lending application or other authorized communication channels.
Borrower’s Obligations
You agree to repay the full Loan Amount, including all applicable interest, fees, Overdue PenaLFies, and any other amounts owed to the Lender, on or before the Due Date specified in the loan offer and repayment plan. All payments shall be made in Philippine Pesos (PHP), the official currency of the Republic of the Philippines.
The Lender shall presume that any loan application made in your name using your Account is authorized by you. Unless you notify the Lender in writing within 24 hours of discovering any unauthorized or fraudulent activity related to your Account, you shall be fully responsible for any loans, fees, or charges incurred as a resuLF of such unauthorized use.
You agree to repay the Loan by: (a) electronic debit from your designated Philippine bank account or e-wallet on the Due Date; (b) direct bank transfer to the Lender’s designated Philippine bank account; or (c) any other electronic payment method approved by the Lender and displayed in the LF Lending application. You acknowledge that the Lender does not accept cash payments for loan repayments.
You agree to provide the Lender with truthful, accurate, and up-to-date personal, contact, and financial information (including but not limited to proof of income, address, and government-issued ID) as reasonably requested by the Lender from time to time. This information is required for ongoing customer due diligence (CDD), credit assessment, and compliance with AMLA and SEC regulations.
You shall indemnify and hold harmless the Lender, its directors, officers, employees, agents, and representatives (collectively, the “Indemnified Parties”) from any and all lawsuits, actions, proceedings, claims, damages, losses, liabilities, and expenses (including but not limited to attorney fees, court costs, and investigation expenses) arising from or related to: This indemnification shall not apply to losses or liabilities resulting solely from the gross negligence or willful misconduct of the Indemnified Parties, as finally determined by a Philippine court of competent jurisdiction.
- The extension, suspension, or termination of credit under these terms;
- Any breach of these terms by you;
- Any false, inaccurate, or misleading information provided by you;
- Any unauthorized use of your Account;
- Any illegal or fraudulent activity conducted by you in connection with the Services.
You further agree to:
- Never provide false information, forged documents, or fraudulent signatures (electronic or otherwise) to the Lender;
- Pay all fees, interest, and penalties as specified in these terms and the loan offer;
- Notify the Lender immediately (via the application or authorized contact channels) of any changes to your name, address, contact information, source of income, or bank account details;
- Not use the Services for any illegal, fraudulent, or prohibited activities, including but not limited to money laundering, terrorism financing, or any activity that violates Philippine laws or regulations;
- Confirm that you have reached the legal age of majority (18 years or older) and have the legal capacity to enter into these terms;
- Cooperate with the Lender in any investigation related to your Account, loan application, or repayment history, including providing additional information or documentation as requested;
- Understand that if the Lender determines that the Loan was obtained through fraudulent means, the Lender has the right to demand immediate full repayment of the Loan and take legal action to recover any outstanding amounts.
Lender’s Obligations
- To provide the Borrower with a Loan facility of not less than PHP 1,000.00 (One Thousand Philippine Pesos), subject to credit approval and compliance with Philippine microfinance regulations.
- To verify the Borrower’s identity, personal information, and supporting documents in accordance with AMLA, CISA, and SEC requirements, and to execute loan disbursement only after successful verification of such information.
- To provide clear and timely notifications to the Borrower regarding the Due Date, repayment amount, and any applicable fees or penalties, in compliance with the Truth in Lending Act.
- To conduct a thorough credit assessment and review of the Borrower (including accessing credit reports from licensed Philippine credit bureaus) before approving a loan or opening an Account, in compliance with CISA and SEC guidelines.
- To use all reasonable and lawful means to recover the Loan principal, interest, fees, and Overdue Penalties, in compliance with Philippine laws and regulations. The Lender strictly prohibits any harassing, threatening, or illegal debt collection practices, and all collection activities shall be conducted by authorized personnel or licensed debt collection agencies under the Lender’s supervision.
- To not store or retain the Borrower’s debit card, credit card, or e-wallet details on its platform, and to ensure that all payment processing is conducted through a secure, PCI DSS-compliant payment gateway.
- To comply with the Data Privacy Act of 2012 (Republic Act No. 10173) by implementing appropriate security measures to protect the Borrower’s personal data and ensuring that all data processing activities are lawful, fair, and transparent.
- To disclose all loan terms, including interest rates, fees, and the EIR, clearly and prominently in the LF Lending application prior to the Borrower’s acceptance of the loan offer, in compliance with the Truth in Lending Act.
Credit Reference
- When considering any loan application, the Lender or its duly authorized agents will use licensed Philippine credit bureaus (pursuant to CISA) to obtain the Borrower’s credit report and credit history for the purpose of credit assessment and risk management.
- By accepting these terms, the Borrower authorizes the Lender to access, review, and use any credit information provided by licensed Philippine credit bureaus.
- The Borrower agrees that the Lender may report the Borrower’s personal details (excluding sensitive payment information), loan application decisions, loan amounts, and repayment history to licensed Philippine credit bureaus, in compliance with CISA and SEC regulations.
Notifications
The Borrower agrees that the Lender may communicate notifications, messages, alerts, statements, and other important information related to these terms, the Account, and the Services through the following methods (as permitted by Philippine law):
- In-app notifications within the LF Lending application;
- Email to the email address provided by the Borrower during registration;
- SMS to the mobile phone number provided by the Borrower during registration;
- Posting on the Lender’s official website (https://lflendingservices.com/) or mobile application;
- Written notice sent to the Borrower’s registered physical address.
The Lender shall be deemed to have delivered any notification to the Borrower: (a) immediately upon sending an in-app notification; (b) 24 hours after sending an email; (c) 12 hours after sending an SMS; and (d) 3 business days after sending a written notice via registered mail. The Borrower is responsible for ensuring that all contact information provided to the Lender is accurate and up-to-date.
Events of Default
The following circumstances shall constitute a default (“Event of Default”) under this terms:
- The Borrower fails to pay any scheduled repayment in full on or before the Due Date;
- Any representation, information, warranty, or document provided by the Borrower is found to be materially false, inaccurate, or misleading;
- The Borrower breaches any term or condition of these terms;
- The Borrower becomes insolvent, declares bankruptcy, or is unable to pay debts as they fall due;
- The Borrower uses the Loan or Services for illegal, fraudulent, or prohibited activities (including money laundering or terrorism financing);
- The Borrower’s Account is found to have been used without authorization or for fraudulent purposes;
- The Borrower fails to provide requested information or documentation for customer due diligence (CDD) or credit assessment purposes, in violation of AMLA requirements.
In the event of any Event of Default:
- The Lender reserves the right to declare the entire outstanding Loan Amount, including all interest, fees, and penalties, immediately due and payable;
- The Lender may assign its rights, title, and interests under these terms to a licensed debt collection agency (in compliance with Philippine law) to recover the outstanding amount;
- The Lender reserves the right to initiate legal proceedings against the Borrower to recover the outstanding amount, without prior notice to the Borrower (except as required by law);
- The Borrower shall indemnify the Indemnified Parties against any and all losses, liabilities, expenses, and costs (including attorney fees) arising from the Event of Default, as set forth in Clause 3.6;
- The Lender may suspend or terminate the Borrower’s Account and access to the Services, with immediate effect.
Data Protection and Customer Consent
- Your personal data processing is governed by the LF Lending Privacy Policy, which is incorporated into these terms by reference. By accepting these terms, you also agree to the terms of the Privacy Policy, Anti-Money Laundering Policy, and all other policies displayed on the LF Lending application or official website. You should print and retain a copy of these policies for your records.
- By default, you will receive email newsletters and in-app notifications regarding new product features, promotions, and service updates. By accepting these terms, you agree to receive such communications. You may opt out of marketing communications at any time by contacting customer support. However, you cannot opt out of critical system, transaction, or Account-related notifications (e.g., repayment reminders, Account suspension notices).
- When registering for an Account, you will be required to provide personal information such as your full name, email address, mobile number, date of birth, and government-issued ID. The Lender may request additional information (e.g., proof of income, proof of address) for security, credit assessment, and CDD purposes, in compliance with AMLA and Data Privacy Act requirements.
- You may update your personal information (excluding government-issued ID details) at any time by contacting customer support. Changes to sensitive information (e.g., government-issued ID, bank account details) may require additional verification to ensure security.
- When you use the LF Lending application on your device, the Lender may collect information about your device (model, operating system), IP address, location (with your explicit consent), and app usage data (e.g., login time, interaction history) for security, fraud prevention, and service optimization purposes.
- When using the LF Lending mobile application, the Lender may request access to your phone contacts. Contacts will only be uploaded to the Lender’s servers if you provide explicit additional consent, and the Lender will not share your contacts with any third party.
- The Lender will retain transaction and payment details for a period of 5 years from the date of the transaction, in compliance with AMLA and SEC record-keeping requirements. The Lender may share this information with third parties only if required by law, or with authorized representatives, professional advisors, or third-party service providers who are bound by confidentiality obligations.
- By clicking “I agree to the terms and conditions” on the LF Lending application, you provide your electronic signature, which has the same legal effect as a handwritten signature under Philippine law. You consent to receive all important communications (e.g., loan agreement, repayment notices, disclosures) electronically via the application, email, or SMS. You may print or download these communications for your records.
- The Lender implements industry-standard security measures (including server firewalls, encryption technology, and multi-factor authentication) to protect your Account information during transmission and storage. The Lender also monitors Account activity for signs of fraud or irregularities and may suspend or disable accounts to prevent abuse.
- The Lender’s Privacy Policy may be updated from time to time to comply with changes in Philippine law (e.g., Data Privacy Act amendments). You will be notified of any material changes to the Privacy Policy via the LF Lending application or email, and your continued use of the Services constitutes acceptance of the updated policy.
Anti-Money Laundering (AML) and Combating Terrorism Financing (CTF)
- To comply with AMLA (Republic Act No. 9160) and CTF requirements, and to fulfill obligations to the Anti-Money Laundering Council (AMLC) of the Philippines, the Lender may require you to provide information about transactions conducted through your Account, including but not limited to: (a) recipient details; (b) source of funds; (c) purpose of the transaction; and (d) any other information reasonably requested for CDD purposes.
- You agree to provide all requested information truthfully and accurately. If you refuse to provide the requested information, or if the information provided is false or inaccurate, the Lender may: (a) cancel any pending transaction; (b) suspend your Account; (c) refuse to open an Account or approve a loan; or (d) terminate this terms, in compliance with AMLA and SEC regulations.
- You acknowledge that the Lender or its third-party partners may be required to submit AML/CTF reports to the AMLC or other relevant Philippine regulatory authorities without notifying you. These reports may include your personal information, transaction details, and Account activity, as required by law.
Termination and Suspension
- The Lender may terminate or suspend your Account and access to the Services: (a) immediately, in the event of an Event of Default; (b) with 15 days’ prior written notice if you breach any non-material term of this term; or (c) at any time for security reasons (e.g., suspected fraud, Account compromise), with notice to you as soon as reasonably possible (unless prohibited by law).
- You may terminate your account at any time, provided you have fully settled all outstanding loans, fees, interest, and penalties, and have no pending loan applications or transactions. Termination of your Account does not relieve you of any obligations under this term (including repayment of any outstanding amounts).
- If your Account has no activity (no loans, repayments, or logins) for 12 consecutive months, the Lender may terminate your Account without prior notice, in compliance with SEC guidelines.
- Upon termination of your Account: (a) you will no longer have access to the Services; (b) all outstanding amounts become immediately due and payable; (c) the Lender will retain your personal data only for the period required by law (e.g., 5 years for transaction records under AMLA) and will then securely delete or anonymize the data, in compliance with the Data Privacy Act.
- If your Account is terminated due to an Event of Default, you will be ineligible to apply for any future loans or Services from the Lender.
Communication Between Us
If you wish to contact the Lender, or if you are required to notify the Lender under this term, you may do so via: The Lender will confirm receipt of your communication within 2 working days.
- Email: dpo@LFlending.phmailto:dpo@LFlending.ph (Data Protection Officer);
- Official Hotline: [Insert Philippine Hotline Number] (available 9:00 AM – 6:00 PM, Monday to Friday);
- Physical Address: [Insert LF Lending Head Office Address, Philippines].
The Lender may contact you or send you notifications via the methods set forth in Clause 6, and such communications shall be deemed valid and binding on you.
Securing Your Account
- You are solely responsible for maintaining the security of your Account credentials (e.g., username, password, PIN, biometric data) and for all activities conducted through your Account. If you suspect your Account has been compromised, stolen, or used without authorization, you must notify the Lender immediately. The Lender will take reasonable steps to secure your Account (e.g., resetting your password, suspending the Account) after verification.
- The Lender shall not be liable for any losses, damages, or liabilities arising from: (a) your failure to protect your Account credentials; (b) unauthorized access to your Account due to your negligence; (c) malware, phishing, or other cyberattacks beyond the Lender’s reasonable control; or (d) your actions or omissions.
- You agree not to share your Account credentials with any third party, and to immediately change your password if you believe it has been compromised.
eneral Provisions
- The partial exercise of any right, power, or remedy by the Lender under this term shall not prevent the Lender from exercising any other right, power, or remedy.
- The Lender’s failure to exercise or delay in exercising any right or remedy under this term shall not constitute a waiver of that right or remedy.
- If any provision of this term、 is found by a Philippine court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be deemed severed from this term, and the remaining provisions shall remain in full force and effect.
- The Lender may transfer or assign its rights and obligations under this term to a third party (e.g., another licensed lending company) with prior written notice to you. You may not assign this term or any of your rights or obligations under it to any third party without the Lender’s explicit written consent.
- This term shall be binding on and inure to the benefit of the parties and their respective successors and assigns (where permitted by law).
Entire Terms
- This term, together with the LF Lending Privacy Policy, Anti-Money Laundering Policy, and any other policies referenced herein, constitutes the entire terms between you and the Lender with respect to the Services, and supersedes all prior terms, promises, representations, and understandings (whether written or oral) between you and the Lender.
- You acknowledge that you have not relied on any statement, representation, or warranty not expressly set forth in this term or the referenced policies, whether made innocently or negligently.
Borrower Representations and Warranties
By using the Services and opening an Account, you represent and warrant that:
- All registration and application information you submit is true, accurate, current, and complete, and you will promptly update this information if it changes;
- You have the legal capacity to enter into this term and to comply with its terms;
- You are at least 18 years old (the legal age of majority in the Philippines);
- You will not use the Services for any illegal or prohibited activities, including but not limited to money laundering, terrorism financing, or fraud, in violation of AMLA and other Philippine laws;
- You will not access the Services through automated means (e.g., bots, scripts) without the Lender’s explicit written consent;
- You will comply with all applicable Philippine laws, regulations, and SEC guidelines related to the use of lending services;
- You have read and understood this term and all referenced policies, and you agree to be bound by them.
If you provide any false, inaccurate, or incomplete information, the Lender has the right to suspend or terminate your Account, refuse any current or future loan applications, and take legal action to recover any losses.
Governing Law and Dispute Resolution
- This term is governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with this term (including its formation, performance, or termination) shall be subject to the exclusive jurisdiction of the courts of the Philippines, or resolved through arbitration in accordance with Philippine Arbitration Law (Republic Act No. 876) if both parties agree to arbitration.
- Before initiating any legal action or arbitration, you agree to attempt to resolve the dispute amicably by contacting the Lender’s customer support at support@LFlending.ph. The Lender will make every effort to resolve the dispute within 15 working days of receiving your complaint.
- If the dispute cannot be resolved amicably, either party may initiate legal proceedings in the appropriate Philippine court or arbitration (if agreed).
Intellectual Property
All intellectual property rights (including but not limited to copyrights, trademarks, service marks, logos, software, source code, and design elements) in the LF Lending application, website, and Services are owned by or licensed to LF LENDING SERVICES CORPORATION. These rights are protected by Philippine intellectual property laws and international conventions.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services solely for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, sell, license, or exploit any part of the Services or its intellectual property without the Lender’s explicit written consent.
By clicking “I Agree” on the LF Lending application, you acknowledge that you have read, understood, and agreed to all terms and conditions of this term, effective as of the date of acceptance.
LF LENDING SERVICES CORPORATION.
SEC Registration: [NO.CS202001294] Certificate of Authority: NO. 3225 Head Office Address: [Insert Address]
Email: support@LFlending.ph
Hotline: [Insert Hotline Number]
Website: https://lflendingservices.com/
First Issued: [Insert Date]
Last Updated: [Insert Date]